1. Introduction

Welcome to OBDSEF. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases from our store.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us when you create an account, make a purchase, subscribe to our newsletter, contact customer support, or participate in surveys or promotions. This information may include: name, email address, shipping address, billing address, phone number, and payment information.

2.2 Cryptocurrency Transaction Information

When you pay with cryptocurrency, we collect: cryptocurrency wallet addresses used for transactions, transaction hashes and blockchain confirmation data, payment amounts and timestamps. Note: We do not store your private keys or have access to your cryptocurrency wallets.

2.3 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including: IP address and browser type, operating system and device information, referring URLs and pages visited, time and date of visits, cookies and similar tracking technologies.

3. How We Use Your Information

We use the information we collect for the following purposes:

Order Processing: To fulfill your orders, process payments through our crypto payment partners, arrange shipping via CJ Dropshipping, and send order confirmations and updates.

Customer Service: To respond to your inquiries, provide technical and customer support, resolve disputes and troubleshoot problems.

Communication: To send you marketing materials, product updates, and promotional offers. You can opt-out at any time by clicking unsubscribe in any email.

Improvement: To analyze usage patterns, conduct research and analytics, improve our website functionality, products, and services.

Security: To protect against fraud, unauthorized transactions, and other illegal activities, monitor and prevent security incidents.

Legal Compliance: To comply with applicable laws, regulations, legal processes, and enforce our Terms of Service.

4. Information Sharing and Disclosure

4.1 Third-Party Service Providers

We share your information with trusted third-party service providers who assist us in operating our business:

Shopify: Our e-commerce platform provider that hosts our store and processes some payments.

Coinbase Commerce / Crypto.com Pay: Cryptocurrency payment processors that handle crypto transactions securely.

CJ Dropshipping: Our fulfillment and shipping partner that processes and delivers your orders.

Email Service Providers: For sending transactional emails, order updates, and marketing communications.

Analytics Providers: To understand website usage, customer behavior, and improve user experience.

These providers are contractually obligated to use your information only for the purposes we specify and to implement appropriate security measures.

4.2 Legal Requirements

We may disclose your information if required by law or if we believe such action is necessary to: comply with legal obligations, court orders, or government requests, protect and defend our rights or property, prevent fraud or illegal activities, protect the safety of our users or the public.

4.3 Business Transfers

In the event of a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change in ownership or control of your personal information.

5. Data Security

We implement industry-standard security measures to protect your personal information:

• SSL/TLS encryption for all data transmission between your browser and our servers

• Secure servers with restricted access controls and authentication

• Regular security audits, vulnerability assessments, and system updates

• Encrypted storage of sensitive data using AES-256 encryption

• Blockchain technology security for cryptocurrency transactions

• Employee training on data protection and privacy best practices

Important: While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but continuously work to improve our security measures.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:

• Remember your preferences, language settings, and shopping cart contents

• Understand how you use and interact with our website

• Improve website functionality, performance, and load times

• Deliver personalized content, product recommendations, and advertisements

• Analyze traffic patterns and measure marketing campaign effectiveness

You can control cookie preferences through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Note that disabling cookies may affect website functionality and limit your ability to use certain features.

7. Your Privacy Rights

Depending on your location (particularly if you're in the EU, UK, or California), you may have the following rights regarding your personal information:

Access: Request a copy of the personal data we hold about you, including how we use it and who we share it with.

Correction: Request correction of inaccurate, incomplete, or outdated personal information.

Deletion: Request deletion of your personal data, subject to legal obligations and legitimate business needs.

Objection: Object to processing of your data for certain purposes like direct marketing or profiling.

Portability: Request transfer of your data to another service provider in a structured, commonly used format.

Opt-Out: Unsubscribe from marketing communications at any time via the unsubscribe link in emails.

Withdraw Consent: Withdraw consent for data processing where we rely on consent as the legal basis.

To exercise these rights, please contact us at support@obdsef.com with your request and proof of identity. We will respond within 30 days.

8. International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence, including the United States, where our servers and service providers are located. These countries may have different data protection laws than your country.

We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy, including: Standard Contractual Clauses approved by the European Commission, adequacy decisions recognizing equivalent data protection, and binding corporate rules for intra-group transfers.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we discover that a child under 18 has provided us with personal information, we will delete it immediately.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@obdsef.com so we can take appropriate action.

10. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods vary depending on data type:

• Account information: Until you request deletion or 3 years of inactivity

• Order and transaction data: 7 years for tax and legal compliance

• Marketing data: Until you opt-out or 2 years of inactivity

• Support communications: 3 years after case resolution

When we no longer need your information, we will securely delete or anonymize it so it can no longer be associated with you.

11. Third-Party Links

Our website may contain links to third-party websites, including social media platforms, payment processors, and partner sites. We are not responsible for the privacy practices or content of these external sites.

We encourage you to review the privacy policies of any third-party sites you visit before providing any personal information. This Privacy Policy applies only to information collected through our website.

12. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold

• Right to delete personal information held by businesses

• Right to opt-out of the sale of personal information (we do not sell your data)

• Right to non-discrimination for exercising your CCPA rights

To exercise these rights, contact us at support@obdsef.com. We will verify your identity before processing your request.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other operational reasons. We will notify you of significant changes by:

• Posting the new policy on our website with an updated "Last Updated" date

• Sending an email notification to registered users for material changes

• Displaying a prominent notice on our homepage for 30 days

Your continued use of our services after changes constitutes acceptance of the updated policy. We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: support@obdsef.com
General Support: support@obdsef.com

We will respond to your inquiry within 30 days. For urgent privacy matters, please mark your email as "URGENT PRIVACY REQUEST" in the subject line.